If persistent, it could be a defective modem. Make sure you are running the latest application version. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. It was detected that the feed lever was open before ther receipt printer started to operate. Venmo is unable to see the exact reason why the payment was declined. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). You sent a brief, polite email to one of the executives I list on the site. That takes time — and time is something you don’t have. Verify that the cash is of good quality. If persistent, clean and test the card reader in diagnostics. Motor speed (measured at the encoder wheel) was not within spec. The transaction is reversed. Nanocash only – verify connections to sensors. ), When sensing CS13 Dark (Error code 400FFOO is subdivided by location of sensor. Dispensed item count not equal to requested item count. If the cash is of known good quality then try cleaning the cassette and dispenser. Receive CMD except certification on the status of non-certification. Make sure the communications cable between the dispenser port on the CPU and the dispenser are connected securely and not damaged in any way. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1A sensor). CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, "Detect CS13 & CS1A after initialization / Detect, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, "Detect CS13 & CS1B after initialization / Detect, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses", "Detect CS13 & CS1A & CS1B after initialization, / Detect CS13 & CS1A & CS1B before dispensing. If problem persists, "Interference recovery (dispenser)- (The operation of the microprocessor was interrupted, but successful recovery was achieved) If problem persists. Disconnected by rejected call from remote party, Disconnected because the local phone was picked up, Modem connection time out - host not responding. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. Detected offline error, Error of being removed 2nd cassette before separate rejection, Cash Dispenser(CDU) received the undefined command from AP software, Error of CS 2 CS13 sensor during initialization. Sorry, your blog cannot share posts by email. Remove and replace cassette – Check the micro-switch located on the inside left wall of the dispenser. Parameter is not properly set (Adver. Models: 1500. Check condition of exit gate, and the exit gate sensor. Typical protocol: Check all wiring connections to CDU mainboard. The dispenser should pull one bill from the cassette and put it in the reject compartment; the display should flash Test Successful. Journal log is reaching the maximum point (electronic journal almost full)- goto RPTS, "Journal log full (electronic journal full)- From the Admin menu select RPTS, Select NEW. ), When sensing CS41A B Dark (Error code 400FFOO is subdivided by location of sensor. Double detect module may require adjustment. You may need to remove the printer to clear jams. Error in reply from the electronic journal, No reply from command to electronic journal, Erase command to electronic journal failed, Format command to electronic journal failed, Electronic Journal get serial number failed. Solution: Reversal was declined by the host. Number of bills dispensed not equal to bills requested. (Incorrect card format), "External card reader failure- Clean the card reader. Verify that version of Mini-Bank Software matches host processor. CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Sensor is located along the delivery path right before the reject bin. 2. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. The two codes must match. CS31AB-0513 Time out(Jam) during dispensing from 3rd cassette. Check and reseat all belts. Status reports bad double detect in last dispense, Feed sensor blocked as reported by status check, Printer failed while printing to the receipt printer, Printer controller not responding to commands. If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. In line filter may help this. Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. National ATM Systems is an ATM ISO and full service ATM company. Contact host to verify handshake protocol. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. The money didn’t go through. MAC check Value Error- MAC Check value in the message received from the Host is incorrect. Ultimately, Venmo did what it normally does with a questionable transaction: It froze the accounts until it could verify everyone’s identity. CTS (Clear To Send) line from the dispenser is not active. Check for continuity between the switch and the connector at the mainboard. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check vault door switch. Otherwise the CDU will require repair / replacement. Failed to connect communication between Receipt printer and SP, Cash Dispenser detects bills prior to dispensing. Host hung up. " If you’ve already checked with your bank, we recommend sending the payment via another method such as through our parent company, PayPal. In the case of a new installation, if master keys are not bound properly, Terminal ID is not active or if programming is not correct for the host this can occur. Detected notes in path before initializing, "Invalid response (or no response) from double detect, Too many notes requested during a test dispense, Tried to dispense notes more than 5 times, "Failed (5 times) to dispense a note after a successful, Mismatch between requested notes and dispensed notes, More than 10 notes rejected during one transaction, The Number of dispensed notes does not match, AP does not receive response after dispense request, "Exceeded maximum number of notes dispensed (150) in a, Surcharge Owner is not inputted in Surcharge Enable, Surcharge Amount is not inputted in Surcharge Enable, Abnormal amount of double- detect failures during dispense, Refresh timer is not inputted in Advertisement Enable, Advertisement text is not inputted in Advertisement Enable, Long note detected at exit sensor during dispense, Short note detected at exit sensor during dispense, Reject bin is not in the correct position, Master Key Index invalid(0 <= MKEY Index <= 15), Cash cassette 1 removed prior to dispense, RMS Password is not inputted in RMS Enable, RMS Phone Number is not inputted in RMS Enable, CS31B detected after dispenser motor on and before dispensing", Dispensing timeout error from CS15 to CS4, CDU Sensor Half-Light Error 1Y is hexadecimal of Error Sensor (Y could be 0x30 ~ 0x3F)2^3 = NS3B2^2 = NS3A2^1 = NS72^0 = Reservedex) 'C0065' : NS3A Error, CS31B detected error during initialization", "CDU Sensor Half-Light Error 2Y is hexadecimal of Error Sensor (Y could be 0x30 ~ 0x3F)2^3 = NS42^2 = Reserved2^1 = NS2B2^0 = NS2Aex) 'C0073' : NS2A, Double detect sensor not cleared while dispensing, Note leaving cassette exit sensor did not reach DD, "Non-Cash Type text is not in/out(only MB-2100.
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